Excellence

 

Excellence is never an accident. It is achieved in an organization or an institution only as a result of unrelenting and vigorous insistence on the highest standards or performance. It requires an unswerving expectancy of quality from the staff and volunteers. It is what should be expected. When it is expected there is no other alternative for the employee to do anything less.

Excellence is contagious. It infects and affects everyone in the organization. It charts the direction of progress. It establishes the criteria for planning. It provides zest and vitality of the organization. Once achieved, excellence has talent for permitting every aspect of the life of the organization. When everyone is working towards excellence the entire organization focuses on it.

Excellence demands commitment and tenacious dedication from the leadership of the organization. Once it is accepted and expected, it must be nourished and continually reviewed and renewed. It is a never-ending process of learning and growing. It requires a spirit of motivation and boundless energy. It is always the result of a creative conceived and precisely planned effort. You cannot expect excellence some of the time and not the rest. When you settle for less that’s what you get.

Excellence inspires; it electrifies. It potentializes every phase of the organization’s life. It unleashes an impact which influences every program, every activity, every committee, and every staff person. To install it in an organization is difficult; to sustain it, even more so. It demands adaptability, imagination and vigor.  But most of all, it requires from leadership a constant state of self-discovery and discipline.

Excellence is an organization’s life-line. It is the most compelling answer to apathy and inertia. It energizes a stimulation and pulsing force. Once it becomes the expected standard of performance, it develops a fiercely driving and motivating philosophy of operation. It becomes the only way to do business. Many managers say they want excellence but few do what is needed to get that result. When employees see that you expect nothing less they have no other alternative but to strive for excellence also. You have to set the example for expecting excellence.

Excellence is a state of mind put onto action. It is a road map to success. When a climate of excellence exists, all things, staff work, volunteer leadership, finances, programs, come easier. Excellence in an organization is important because it is everything.

Excellence is you